Frequently Asked Questions
What is Festive Femme?
Festive Femme is a seasonal lifestyle brand dedicated to celebrating every holiday in style. We
curate chic, festive, and thoughtfully designed products that bring joy to every occasion.
How often do you release new collections?
We launch new, limited-edition collections for every major holiday throughout the year, along
with exclusive seasonal drops. Stay updated by subscribing to our newsletter!
Where do you source your products?
We carefully source and design our products with high-quality materials from trusted suppliers,
ensuring they are stylish, festive, and durable.
How long does shipping take?
Shipping times vary depending on your location and selected shipping method. Orders typically
take 3-7 business daysfor standard shipping. Expedited options are available at checkout.
Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and times will vary depending on your country.
Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email to monitor your
package's journey.
What should I do if my order hasn’t arrived?
If your order is delayed or missing, please contact our customer service team at home,
and we’ll assist you right away.
Can I customize a product?
Yes! We offer personalized options on select items, such as monogramming and custom colors.
Check the product page for customization details
Are your products eco-friendly?
We strive to use sustainable materials whenever possible, including biodegradable packaging
and reusable seasonal décor.
Do you have a rewards program?
Coming soon! We’re working on an exclusive Festive Femme Rewards Program, where you can
earn points for purchases, referrals, and more!
How can I stay updated on new collections and sales?
Follow us on social media @FestiveFemme and sign up for our email newsletter to get first
access to new collections, promotions, and exclusive deals.
More questions? See our full FAQ